How does someone just walk away with Kickstarter money? Isn't the whole system designed as produce or refund?
Urmmm... asking for a friend.
No.
They claim to. They legally frame it as supporting a project not buying a product. Their own text will tell you that you are due a refund.
But in practice, and we've had a decade plus of this, they don't investigate, they don't enforce. As long as someone comes forward and says whoops we ran out of money, they're happy.
Giving it a shot satisfies their needs in practice.
Buyers have legal recourse. Anyone going in with intent to scam knows that most people aren't going to do it. You'd have to get your state or country laws, figure out how to file individually or class, get the lawyer in the first place. Realistically that's not going to happen.
As a video game enthusiast, I read about these projects all the time. One problem is that you don't have to escrow the money. And that a lot of consumers think when you're asking for $200,000 it takes $200, 000 000 to complete. That isn't true at all. Sometimes they're just looking for... A kickstart. Something to get the angel investors interested. Then consider that that money has to go towards living expenses c
ontracting artists, manufacturing quotes, prototypes, travel for conventions, marketing (updates), and your favourite - taxes (Kickstarter money is taxable income.)
Like your own paycheck, even when it sounds nice on paper, even when they mean well, do you ever really see it? And like a lot of businesses, people really downplay the math and rainy days it takes to succeed.
When the time comes to produce, the money is already gone. K
ickstarter doesn’t require creators to escrow the funds.
It's a platform of dreams and promises, and from the jump, it's also anti-consumer and anti-accountability.
Edit: And just to make a point about how legal recourse generally isn't going to happen, consider that Amazon of all companies doesn't even do price adjusts. You buy something. It goes on sale 3 days later. There was a time you could just go to the service desk and they would credit you back the difference.
Amazon could do this from their CS system. Instead, you have to order a new one at the new price and return it.
They do this because they know most people aren't going to do that for 10, 20, even a couple hundred bucks when you're dealing with something unwieldy like a TV or desk top. They know what they're doing.