Selling Toys - Horror Stories & "Happy" Customers

Franky4Fingers said:
When I finally decided to give customizing and kitbashing a real go, I bought some 3D sculpted parts off a seller known for that sorta thing on ebay. I bought a glove sleeve/hand set from the fella and when they arrived, it was the wrong set. So I message the guy, he says I'll get that fixed. Sends the wrong stuff again. I message him again, he's upset and tells me he's only gonna send me the glove sleeves as the hands are the same anyway and because he was losing money continuing to print the item[ that he was getting wrong, mind you] So I say hey, if you're upset I can just return everything you've sent and you can refund me, I'm not looking for issues. At this point he apologized and said he was upset with himself. The next shipment was correct. The dealing left a sour taste though and I've since heard the seller has had worse blowups at customers, so I count myself lucky
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Out of curiosity, who was the seller? I've bought a few parts from a few different ones here lately, and while none of them have outright blown up at me, I've had a bunch of very passive aggressive responses to some of my questions (that, for the record, weren't answered in the description). Just curious if it was one of the ones I dealt with.
 
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The only time I bought non-Transformers 3D printed parts from eBay was 1/6 scale Ahsoka lightsabers. They looked nice, but the hilts were sized like they were for 12" Hasbro hands, not a modern 1/6 figure. I needed them for a cheap loose Hot Toys Clone Wars Ahsoka I bought without the sabers (not the controversial tube top version!). I let it pass and didn't bother the seller. One of those things where the seller should have photos of the item in use.

I was looking at my old eBay correspondences. There was one credit card dispute where the CC company sided with the buyer, but eBay protected my sale. The buyer said "did not recognize transaction". eBay didn't place a hold on my funds, but it took exactly 2 months to get the case to officially closed. All for a $35 loose Marvel Select Lady Deadpool 😆
 
Ru1977 said:
I think on two occasions, I bought something thinking it was 1/12 scale, when it was 1/18. Didn't even occur to me to contact the sellers and explain that I deserve a dumbass discount.
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I did this once. Thought I was buying the Jubilee BAF, when I was really purchasing the Marvel Universe version. It was 100% me being a dumbass and letting my ADHD get in the way of properly looking at the figure and description. Did I complain to the seller? HELL NO! I didn't want to put that on him for MY mistake...and I didn't want him to know I could be such a dipshit! I wound up giving the figure to my niece, who was happy to have another figure to play with. Until today, I've never even told anyone about how stupid I was in that moment. I'm a bit surprised at how many people are willing to out themselves as complete morons.
 
The tracking info currently says "USPS in possession of item", and it says it departed his post office, but that's the last update after 4 days and we live about 1 day apart (in mail time). So I'm wondering if he somehow was able to stop the figure from moving. Once they take possession I don't know how you'd get it back, but it's definitely not moving.
 
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I once really mucked up the pricing on an Ebay sale and realized after I dropped it off at USPS. I went screeching back to ask for it back and the HOOPS they made me jump through. Finally, the solution was to let them scan it as delivered so it removed it from their track record but I also managed to get the label refunded.

All for $20, and with USPS people I dropped stuff off with all the time.

Question: anyone ever dealt with AmokTime? They've been around forever but I have never done business with them. The person barely responds to inquiries - like, I had to email twice before getting a one line response and then they never responded again. Normally, f them but they had a few things I wanted and bc they took so long the expensive thing I wanted sold out so the shipping price issue resolved itself. Just received the package and it's missing the main item I wanted. Never got a confirmation email from this company or communication of any kind even AFTER I followed up, only things I got were the receipt from PayPal and a shipping update. But I was charged the full amount and there was no note in the box about an item being missing.

I'm surprised a company so disrespectful to customers has managed to survive decades.
 
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