The Complaint Thread

[AceofKnaves]

Stealing from the self-appointed 'upper class' is morally correct.

Yes.

Also: my particular brand of social anxiety means that I will almost certainly leave a store before asking for something behind glass. Dealing with store associates is way beyond my comfort zone.

 

[Damien]

I used to be like that, but my job has basically forced me to conquer a lot of those social anxieties. I still don't LIKE doing it, but I will if I have to, most of the time. Now, on principle, I will often be like 'nah, fuck it' if it's something I didn't NEED and now I've got to go look for an employee and ask for help getting something? That's a big 'nevermind.'

 

[puckace]

If it's not something I absolutely need, the glass barrier is an automatic no sale for me. I'll find it later somewhere else or online if necessary. I'm not begging someone to open a glass door so I can give them my money.

 

[Damien]

Weirdest fucking thing happened today. For context, this is the layout to my place; if you're on the side road, you can park directly in front of my condo. There's the road, the sidewalk, and my fence all parallel to each other. The fence does not have a gate, just an opening where the sidewalk turns into my walkway. My walkway is about 12 feet long and is a direct straight line to my front door. The fence is like 4 feet high, so it doesn't obstruct anything.

We order a lot of stuff for Amazon for annoying reasons I won't get into here. But suffice to say that Amazon is at our place a fair bit every year. We've never had a problem. Until today.

My wife and I were downstairs talking in the living room. Almost an entire wall of our living room is window, and we can see an Amazon van pull up. We're expecting a delivery today but hadn't been paying attention if it was out or not, so we walk over to the window and are like 'yeah, that's probably for us.' I open the front door, so now only the glass "screen" door is closed. I'm looking directly at the guy. My phone rings upstairs.

Okay.. I leave the front door open, with my wife right inside the doorway, and I jog upstairs to grab my phone. When I get up there I have a text saying 'how do I access your address?' and two missed calls from Amazon delivery. The driver doesn't/can't see or respond to my response texts, and the number he calls from goes back to their call center, with an automated message to go on the website with any issues and then hangs up on you. So I go back downstairs - bearing in mind the last missed call was about 2 minutes prior.

I get downstairs just in time for my wife and I to watch this idiot driving away. Because he couldn't find my place. That he was parked directly beside. Like, if he'd turned his head 85 degrees, he would have been staring at my front door. With the number of my unit in big black numbers RIGHT beside the door on the brick. With the door open, with two people fucking staring at him.
Like.... I think I found Amazon's stupidest employee.

As he drove away I immediately went on the chat support and told them to tell the fucking idiot to turn around and bring me my package. And now we get to Amazon's stupidity because they said they'll make sure I get my package before the end of the day. And I'm like.. buddy... it's been 5 minutes. Doesn't it make more sense to call your driver and tell him to come back NOW than to have him drive around the rest of the city and then come back? So now we're waiting to see if they actually send him back or not.

I'm betting there will be some dumbass excuse because this guy was too stupid to read the numbers on the building once, I'm sure he has no intention of coming back. We shall see.

Thing is... it's not even anything important. It's the principle of it that pissed me off so bad. Like dude.. you are looking at my front door, what do you mean you don't know how to access my address? What the fuck is wrong with you?

 

[Goldbug]

wow!
we just had something in the local news about Amazon deliveries...

Chicago-area homeowners concerned over 'haphazardly placed' Amazon deliveries

Suburban residents are calling the ABC7 I-Team and taking complaints to social media, saying Amazon boxes are being tossed in their yards instead of on doorsteps, and they're concerned about thefts.

abc7chicago.com

Luckily Amazon did take care of that problem. Hopefully they get rid of that guy.

 

[Damien]

It was getting late so I got back on with support just to be like 'hey, it's 8pm, where's that package you said was going to be delivered before end of day?' The answer I got was kind of interesting, actually. They just outright said there's a delay with the driver that they are currently investigating. Like... did you fucking lose one of your vans, guys?
Anyway, they gave me a 50 dollar credit, which is basically the value of the entire package, and guaranteed delivery before 3pm tomorrow. So, I can't complain too much. It's just such a stupid problem to even have when their driver was sitting in his vehicle 8 steps away from my front door 9 hours ago.

 

[TheSameIdiot]

The "items behind locked cases" thing drives me insane.

It all started because coked-out CEOs needed an excuse as to why they couldn't make the numbers go up forever. As usual, they found their scapegoat in the poor. Our lives get 1% worse so they can pretend they solved a non-existent problem.

 

[DarthDre758]

You can always sell blood and semen. Doesn't even have to be yours, depending on where you're selling it.

 

[Damien]

The "items behind locked cases" thing drives me insane.

It all started because coked-out CEOs needed an excuse as to why they couldn't make the numbers go up forever. As usual, they found their scapegoat in the poor. Our lives get 1% worse so they can pretend they solved a non-existent problem.

The funny/not-at-all-funny part is that ANYONE who has worked in retail can recite the basic fact that invariably an almost minuscule percentage of a large company's shrink is caused by external theft. And glass cases don't actually deal with the problems that represent a minimum of 60-70% of shrink; internal theft, incidental damages, and fraud.

Instead, large corporations (particularly Walgreens, in fact) and the media conspired together to create a fake crime wave of people stealing from stores to justify all the manner of nonsense they needed to justify - from why stores were failing to turn a profit, to why they 'needed' more of the police YOU pay for to hang around private businesses, to being able to defraud stockholders by pointing to the media coverage they created to say 'we only lost money because all the dirty poors are stealing from our stores.' Vile stuff.


In short; most of the people stealing from Walmart are Walmart's employees. You don't stop that with glass cases, you stop that with better working conditions and better pay.

 

[DarthDre758]

My Walmart went from Lego on the shelves, to in a case, to shelves, and now back in a case. I don't even bother looking anymore because i Know I can go to Target and pick it up with less hassle. They did a store rehab recently, and moved all the more expensive makeup, and razors and such to an enclosed area where you have to pay for them before you continue shopping. It's odd, but I'm more for that than the Lego. Target has some of their razors in a case and that's just silly.

 

[Damien]

I don't really buy LEGO anymore, but I look whenever I'm out. I haven't seen a decent LEGO selection at any Walmart in or around my city in probably two years or more.