Selling Toys - Horror Stories & "Happy" Customers

I've got a little story about someone right here on these very forums. They can identify themselves if they want to.

So, I stop prepping dinner the other night because a buddy reached out to me and told me about a fresh case of Scare Glows hitting a local Wally. I drop what I'm doing, load everything up into the fridge to be ready for when the wife and I get back, and haul ass to Walmart.

Lo and behold, we get there and there are three SG's staring us in the face. I know many folks here are looking for that, so I scoop them all up into the cart. While doing so, I see three cases of the MOTU Mini Masters, including only one of the Beast Mans in all three. I know someone here is looking for that one, so I throw that in the cart.

I reach out and say "Hey, I know you were looking for this, were you interested/still looking?", and get three folks on here reaching out for the Scare Glows before I'm even home. Two of them are paid for immediately, and they agree to pay the remainder after I get the shipments sent out, so I can tell them the total.

Which, from Ohio to California for both of those, ends up being 17.65. 27.97 for the figure, 17.65 for shipping.

The Mini Beast Man guy reaches back out and here's the part that should have been the first red flag.

Now, first of all, I don't expect to have my ass kissed for helping out. I really don't. I do it to help.

But with that, considering someone is reaching out to you, completely unsolicited, to say "Hey, I saw this while out, knew you wanted it, thought of you, and grabbed it", I would hope for something a little more appreciative than "That would save me some trouble"--which is the response I get.

I quite literally physically frowned upon seeing that. I thought I was doing something nice. But whatever, some folks are just not really able to properly express or convey appreciation, so...fuck it. He says to tell him how much to pay and where to send it.

I tell him since the figure is only 4.97, let me ship it, and then I will get the total to him and have him send it to my wife's Venmo. He gives me the thumbs up, which means he agrees to those terms.

So yesterday, I ship out two of the SG's, along with this guy's Beast Man, and I tell everyone their tracking numbers along with how much shipping is. Again, the two Scare Glows, paid immediately, super appreciative and thankful.

Beast Man guy's total is 17.62.

4.97 for the figure, and 12.65 for priority shipping (since I had to use one of their boxes, as well). Couldn't find anything small enough, but also with enough space to add padding to protect his figure, so I used a priprity box. Not that it added much more to what the shipping total would have been, anyway.

This is what I get from Beast Man guy, verbatim:

"Jesus. If I had known that shipping would be more than double the price of the figure, I'd have said just return it. I wish I could have known before you shipped it. Guess there's no going back now".

I'm fucking flabbergasted at this point. Even if there is sticker shock over the shipping (which in this day and age, who isn't paying more than they should have to, outside of Amazon Prime or Big Bad?)...like...to again act like this to someone doing you a solid? Could have just said "Oof, more than I was expecting, but okay, thank you" and left it at that.

Not this dickhead's style.

Red flag number two.

By the way, I'd also like to point out that during all of this, I'm not asking anyone for taxes or like, a finder's fee, or gas for driving out there. I'm asking for the cost of the item and the cost of exactly shipping.

So I say "Sorry? Thought I was doing you a favor. Consider what you'd save in gas and time searching, or eBay costs, figured I was helping you out. For what it's worth, this was the only Beast Man in three cases".

He says thanks, and then...nothing. Radio silence.

My wife keeps updating me every few hours at this point, "Hey, that one guy hasn't paid yet". She was iffy on doing this whole thing anyway. We do fine, but hey...she just doesn't like getting ripped off.

So, earlier this morning, I message him and say "Hey, man, wife says she hasn't been paid yet. Did you send that over?".

This fucking clown has the God damn gall to say that he will pay when the package arrives.

Okay, one, this was never agreed upon before the start. If that were the case, he would have never gotten his figure sent. Two, as I said to him, in what fucking realm is that EVER agreed upon? Do you tell Big Bad that you'll pay them when you get your package? Hell no. In what reality does anyone ever do that? Again, my wife and I do fine, it's only 17 bucks. But now, it's the principle of it all.

I tell him as much, and say "It's 17.62, you can pay that now, or you can pay to return it when it arrives".

He says, and I quote: "That's fine, I didn't like how this was going anyway".

Fucking WHAT?? Y'all. Y'ALL.

To reiterate: I see this item while I'm out, I grab it for him. I reach out to him, unprompted, to let him know I found it. HE AGREES THAT HE WANTS IT. He shows barely any gratitude. He bitches about the price of shipping, even while theoretically not paying anything extra, only cost and shipping. He refuses to pay.

But *HE* doesn't like how this is going.

Because I am trying to rip him off for a net profit of...*checks notes*...nothing.

K. This is certainly not the norm. Shame on me, I guess, for expecting someone to do the right thing.
 
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Maybe I can be a messiah...
I'mma call you Lisan "Alt"-Gaib.

dune-dune-part-2.gif
 
So sorry that happened to you, Rick. Hopefully it's just a case of "you caught me on a bad day"- none of us are immune to a little attitude here and there. I know I always worry about how I'm coming across in my transactions with others- I try to show my appreciation while also not being too awkwardly overeager. 😅 Sometimes, with my ADHD being what it is, I genuinely forget to reply.

Shipping is definitely a bitch and a half right now. I get the distaste, and I've certainly avoided buying things if the shipping is too high, but it's not like you set the prices yourself. You're still a great guy for wanting to help, and I hope this doesn't turn you off to helping others in the future. If nothing else, I hope some good Toy Karma comes your way soon.
 
Ha, ah Christ... the good oul days of stereotypes. Last year, someone at work just had to tell me "top o' the mornin' to ya" on St Paddy's, and I reflexively said, "Ach, catch yerself on!!!"
 
  • Haha
Reactions: Alt
A core memory from X-Men #1 is when Sean rolls in on Moira at the end and goes,

"ACH! Moira! What ails ye accushla?!"

And she says, "Oh Sean, forgive me! I dinnae ken what could've possessed me, Lord My Lord!"
 
I've got a little story about someone right here on these very forums. They can identify themselves if they want to.

So, I stop prepping dinner the other night because a buddy reached out to me and told me about a fresh case of Scare Glows hitting a local Wally. I drop what I'm doing, load everything up into the fridge to be ready for when the wife and I get back, and haul ass to Walmart.

Lo and behold, we get there and there are three SG's staring us in the face. I know many folks here are looking for that, so I scoop them all up into the cart. While doing so, I see three cases of the MOTU Mini Masters, including only one of the Beast Mans in all three. I know someone here is looking for that one, so I throw that in the cart.

I reach out and say "Hey, I know you were looking for this, were you interested/still looking?", and get three folks on here reaching out for the Scare Glows before I'm even home. Two of them are paid for immediately, and they agree to pay the remainder after I get the shipments sent out, so I can tell them the total.

Which, from Ohio to California for both of those, ends up being 17.65. 27.97 for the figure, 17.65 for shipping.

The Mini Beast Man guy reaches back out and here's the part that should have been the first red flag.

Now, first of all, I don't expect to have my ass kissed for helping out. I really don't. I do it to help.

But with that, considering someone is reaching out to you, completely unsolicited, to say "Hey, I saw this while out, knew you wanted it, thought of you, and grabbed it", I would hope for something a little more appreciative than "That would save me some trouble"--which is the response I get.

I quite literally physically frowned upon seeing that. I thought I was doing something nice. But whatever, some folks are just not really able to properly express or convey appreciation, so...fuck it. He says to tell him how much to pay and where to send it.

I tell him since the figure is only 4.97, let me ship it, and then I will get the total to him and have him send it to my wife's Venmo. He gives me the thumbs up, which means he agrees to those terms.

So yesterday, I ship out two of the SG's, along with this guy's Beast Man, and I tell everyone their tracking numbers along with how much shipping is. Again, the two Scare Glows, paid immediately, super appreciative and thankful.

Beast Man guy's total is 17.62.

4.97 for the figure, and 12.65 for priority shipping (since I had to use one of their boxes, as well). Couldn't find anything small enough, but also with enough space to add padding to protect his figure, so I used a priprity box. Not that it added much more to what the shipping total would have been, anyway.

This is what I get from Beast Man guy, verbatim:

"Jesus. If I had known that shipping would be more than double the price of the figure, I'd have said just return it. I wish I could have known before you shipped it. Guess there's no going back now".

I'm fucking flabbergasted at this point. Even if there is sticker shock over the shipping (which in this day and age, who isn't paying more than they should have to, outside of Amazon Prime or Big Bad?)...like...to again act like this to someone doing you a solid? Could have just said "Oof, more than I was expecting, but okay, thank you" and left it at that.

Not this dickhead's style.

Red flag number two.

By the way, I'd also like to point out that during all of this, I'm not asking anyone for taxes or like, a finder's fee, or gas for driving out there. I'm asking for the cost of the item and the cost of exactly shipping.

So I say "Sorry? Thought I was doing you a favor. Consider what you'd save in gas and time searching, or eBay costs, figured I was helping you out. For what it's worth, this was the only Beast Man in three cases".

He says thanks, and then...nothing. Radio silence.

My wife keeps updating me every few hours at this point, "Hey, that one guy hasn't paid yet". She was iffy on doing this whole thing anyway. We do fine, but hey...she just doesn't like getting ripped off.

So, earlier this morning, I message him and say "Hey, man, wife says she hasn't been paid yet. Did you send that over?".

This fucking clown has the God damn gall to say that he will pay when the package arrives.

Okay, one, this was never agreed upon before the start. If that were the case, he would have never gotten his figure sent. Two, as I said to him, in what fucking realm is that EVER agreed upon? Do you tell Big Bad that you'll pay them when you get your package? Hell no. In what reality does anyone ever do that? Again, my wife and I do fine, it's only 17 bucks. But now, it's the principle of it all.

I tell him as much, and say "It's 17.62, you can pay that now, or you can pay to return it when it arrives".

He says, and I quote: "That's fine, I didn't like how this was going anyway".

Fucking WHAT?? Y'all. Y'ALL.

To reiterate: I see this item while I'm out, I grab it for him. I reach out to him, unprompted, to let him know I found it. HE AGREES THAT HE WANTS IT. He shows barely any gratitude. He bitches about the price of shipping, even while theoretically not paying anything extra, only cost and shipping. He refuses to pay.

But *HE* doesn't like how this is going.

Because I am trying to rip him off for a net profit of...*checks notes*...nothing.

K. This is certainly not the norm. Shame on me, I guess, for expecting someone to do the right thing.

I dunno, man. I think we should all just take you out back and beat the shit out of you.


🤣



Nah, but at the end of the day you asked him if he wanted it, you didn't force it on him. And shipping costs what it costs, if he had found some reason to think that you might be overcharging or screwing him then there are numerous ways to just get your own shipping quote to compare it to. Hell, just a quick check on shipping would have given him a ballpark of what he'd be spending before you even told him. So yeah, don't let it put you off helping people out. Some people enjoy that sort of thing, I guess :unsure:
 
This dude asked me if we could communicate outside of ebay through text. I know what eBay thinks of communicating outside of them, so I said "sure."

He is now in "literal tears". "Doesn't know what to do." I told him that the tracking info doesn't say "lost" yet, just that it is "delayed." So we just have to wait for that to update. Meanwhile, we are at 14 days since the figure was delivered so we just have to get to 30. I do believe they still have the policy of "you're fucked after 30 days, enjoy your item."
 
Ah man. I don't want to be completely calloused toward this guy, but I'm afraid I'm judging him a little bit. It sucks, for sure. If it were me, I'd be happy with whatever consolation chump change slight refund you offered, but I'm also not a real stickler for mint and all that.

So I guess now you're all about buying time for two more weeks. Let him know you're gonna do your best to get some answers, maybe check in with their (presumably) inept and frustrating chatbot CS every few days and let him know about it.
 
This dude asked me if we could communicate outside of ebay through text. I know what eBay thinks of communicating outside of them, so I said "sure."

He is now in "literal tears". "Doesn't know what to do." I told him that the tracking info doesn't say "lost" yet, just that it is "delayed." So we just have to wait for that to update. Meanwhile, we are at 14 days since the figure was delivered so we just have to get to 30. I do believe they still have the policy of "you're fucked after 30 days, enjoy your item."
What's the last place it scanned?

I had an issue years ago with the Taarna from LC and more importantly Executive Replica. They claim they attempted delivery and then just kept it at the Depot but they could not find it and I never had a notice. After a month UPS said it was gone, but ER told me it was a UPS issue while UPS told me it was up to them to refund me so I had to pit them against each other for another month. But it was weird because the tracking put it at my usual final mile depot. Only package I've ever had just ghost.
 
This dude asked me if we could communicate outside of ebay through text. I know what eBay thinks of communicating outside of them, so I said "sure."

He is now in "literal tears". "Doesn't know what to do." I told him that the tracking info doesn't say "lost" yet, just that it is "delayed." So we just have to wait for that to update. Meanwhile, we are at 14 days since the figure was delivered so we just have to get to 30. I do believe they still have the policy of "you're fucked after 30 days, enjoy your item."
Literal tears over a batarang...

Good God.
 
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