Good morning,
Thank you for the email. In regards to your message, the difference in tariff surcharges is detailed on our Tariff FAQ page. Here's that information for you, there are two reasons why tariff surcharges could differ for the same item:
- First, when the initial 10% tariffs were announced earlier this year, we let our customers know that we would not apply the 10% tariff to any pre-orders placed prior to the tariff announcement. On April 9th, the tariffs rapidly increased to dramatically higher levels, and we could no longer absorb the full tariff amount. Since that time, we have done our best to honor that early tariff level commitment by applying a reduced tariff surcharge for pre-orders placed on or before April 9th. Pre-orders or in-stock orders for the same item placed after April 9th have our standard tariff surcharge applied. This is the most likely reason a person might hear of two different tariff surcharges applied for the same product.
- Second, because tariff levels in 2025 are changing rapidly and with little warning, the tariff for the same product may be different depending on when that product was shipped from its country of origin. For example, a product that initially had a 10% tariff applied could have been re-stocked, with the new inventory arriving with a 30% tariff or higher. While this scenario is less common, it is something that could happen over time as tariff levels shift for different countries at different times. We are working hard to minimize price increases through negotiation with vendors and optimizing our import processes.
Beyond that, please do let us know if you have any other questions or concerns at all!
