Should I contact BBTS? Issue inside.

[yojoebro82]

I'm an opener too, I guess I'd just let this go.

 

[TheGillMan]

But if you were in a S&M store, er, B&M store and saw the price slashed on a damaged package like that, and the goods inside were still fine, would you get it, or pay full price for a better box?

I usually will deliberately grab the box that is damaged if the contents are okay, since I know I'm throwing the packaging right in the recycle bin as soon as I get home. I'd rather the mint box go to someone who cares about such things, honestly. Now, if the box is REALLY damaged, I might try to get a little bit of a discount if it's a store where I know they will sometimes do that, but that's about it (and that's just me trying to save a buck...I'd still wind up buying it if it's a figure I really want).

 

[EnigmaticClarity]

I open most of my figures, so this doesn't completely piss me off.

So are you opening this particular figure or not? If you're opening it this shouldn't even be a question so I can only assume your plan was to not open it for the indefinite future. If that's the case and you want to display it in box then ask for an exchange.

 

[fingfangfoom]

I think Trunks is also wondering if BBTS needs to know that stuff is being shipped out this way. I get wound up about that type of thing myself: you want to inform a BBTS that they shipped out a damaged product, but you're not sure if they'll even care.
It's an exhausting moral dilemma when you care more than the people who actually have a stake in the thing.

 

[Trunks3540]

I think Trunks is also wondering if BBTS needs to know that stuff is being shipped out this way. I get wound up about that type of thing myself: you want to inform a BBTS that they shipped out a damaged product, but you're not sure if they'll even care.
It's an exhausting moral dilemma when you care more than the people who actually have a stake in the thing.

This is more my concern. And as has been stated, preventing it from happening to future shipments for people who do keep their stuff in package. So I ended up sending the email. I wasn't mean or angry in it. Just let them know it happened so it can be avoided later hopefully.

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[Trunks3540]

They emailed me back saying they would replace it for free and apologized for the issue. I just told them not to worry about it cause I was gonna open it and recycle the package anyway, and was just letting them know it happened.

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