Selling Toys - Horror Stories & "Happy" Customers

Damien said:
It's tough because what you're kind of describing here feels less like reviewing a buyer and more like withholding the potential for punitive review, right? I can see why someone -wants- to do that.
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Yeah, exactly. I don't like withholding the review as a potentially punitive measure. But it's more that I view the buyer's feedback on my sale as the "end" of the transaction.
 
I'll admit that have my feedback as a seller automated and it hits at payment. I've never worried about it. In more than 20 years of selling on ebay, I've been fortunate to never receive negative feedback. But I also always ship within 24 hours, send an email with tracking info and estimated arrival date upon shipment, and always package well and am generally agreeable to refunds (but not returns) if justified... this happens in less than 1 in 50 transactions. I don't accept returns because postage has just got out of hand. By the time I pay for postage once, I'm lucky to be making anything. In most cases I'd rather refund the whole purchase price than end up paying for round trip postage.
 
Reno said:
I'll admit that have my feedback as a seller automated and it hits at payment. I've never worried about it. In more than 20 years of selling on ebay, I've been fortunate to never receive negative feedback. But I also always ship within 24 hours, send an email with tracking info and estimated arrival date upon shipment, and always package well and am generally agreeable to refunds (but not returns) if justified... this happens in less than 1 in 50 transactions. I don't accept returns because postage has just got out of hand. By the time I pay for postage once, I'm lucky to be making anything. In most cases I'd rather refund the whole purchase price than end up paying for round trip postage.
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Honestly, I also run into problems very rarely, but I had one recently and it annoyed me and probably made me a bit overly concerned about the potential for future problems.
 
Im like Reno, except I manually leave the feedback right after payment because I like extra work and pain. I've never had a negative either, buuuuuut back when I used to let my wife use my ebay account, SHE got me negative feedback. I wasn't happy lol, but that was a very long time ago and has been dropped off from my account. (she has her own ebay account now that she can negative feedback up as much as she wants lol)
 
I rarely leave negative feedback, but fuck this guy:
The item never shipped. No communication. I was refunded by ebay. I left negative feedback.

He replies "one thing about me is i shipped my items quickly.some ppl just take their time paying,1 day,2 day,3day..finally i just wont ship it..and ill let ebay refund them back.its a 10 dollar item so it wasnt like i was scamming the buyer"

The item was paid for 1 hour and 48 minutes after the auction ended.
 
Here's a very minor frustration.

Imagine you list anything on Marketplace. Let's say you list the X-Men blue team individually. Not as a lot.

And some guy buys Psylocke and Rogue immediately. The rest languishes.

And then eventually someone's like I will take Wolverine and Cyclops and Gambit and Beast.

And they pay you.

And then they say, " I saw you had the Rogue and Psylocke but it's sold."

2 weeks ago,. yeah.

"I really wanted them. They were the two I wanted most. They sold though huh? I really wanted them the most, I don't even need Gambit and Wolverine."

What in the blue tinted f*** am I supposed to do with that information, buddy? Do I look like I have a time traveling telephone booth? Do you think I am like an Ollie's with extra stock in the back. Why are you even texting me this at this point. What the f***.

This happens all too often.
 
The only negative I had was from a buyer who said a WWE playset packaging was opened. Mattel glued their boxes, so someone would've needed to do a masterful open and reseal before I bought the set at Kmart. It was most likely retaliatory because I canceled the first order on them for non-payment. Being nice, I agreed to sell it to them again at the same best offer accepted price. They didn't ask for a refund or return, just a negative for an "open" box.
 
My only negative has similar aspects. The guy changed his mind after I had shipped so I told him to just send it back and I would refund the item cost upon receipt but he was eating all shipping. He elected to not do that and instead left negative feedback that my "packing sucked", which is bullshit because I have HUNDRED of positives commenting on how well I pack. Any rifle or saber, I reinforce with layers of cardboard to ensure they don't get bent in any way, and never skimp on bubble wrap. But eh.
 
A couple weeks back I had a guy on eBay make me an offer via messaging. I politely declined and he upped it a little so I said sure and then sent him an offer at that price with the reply. He never took me up on it. Whatever though, it sold a week later at full price.
 
Your story reminds me, Alt, of a transaction I had a while ago. Probably about 2 or 3 years ago at this point; I sold a couple Legends on Marketplace that I'd forgotten I'd even listed there. All older figures of some X-Men ladies- Psylocke, Mystique, Phoenix, Emma Frost, etc. Everything was going just fine until the guy started to want to make small talk. I'm not good at small talk in general, but then he started talking about which of the ladies he thought was hottest and asked me who I thought was hottest. As if that wasn't bad enough, he then said- I swear to God- "My ideal chick would be Psylocke, but with Emma's boobs, and Jean's hair. So I guess Mystique, then? 'Cause she can do that, you know."

First of all, dude, you're dealing with the wrong guy if you wanna talk about hot girls and boobs. Secondly, what am I supposed to do with that info? This is a Facebook Marketplace transaction for action figures. Thirdly, why are you buying these figures in the first place? To kitbash your perfect woman?

It was a bit after lockdown started to kinda ease up a bit, so maybe he was just lonely? I'll have to see if I still have those messages. It was....wild.
 
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