Selling Toys - Horror Stories & "Happy" Customers

Yeah... I tend to do auctions instead of buy it now listings and I put the minimum bid at the lowest number I'm willing to accept and I typically don't put a "buy it now" price and I don't use the "or best odffer" feature. So if someone messages me with a 'would you accept...?" note I just ignore it.

Some things go unsold, but I usually don't go into the negative that way and I don't resent the negotiation process

But everyone's tolerances for those kinds of things are different.
 
I'm somewhat the opposite. I only do it "Buy It Now" and rarely ever do auctions anymore. If I do an auction, it's usually for something that is "hot" at that moment or for a lot that I just want to move all at once. I never use the "Best Offer" feature and refuse to respond to anyone who sends me an offer of less than 75% of asking. I offer free shipping on everything, but price accordingly. I usually price at just slightly lower than the lowest existing total cost for the item on ebay from another seller. I offer an automatic 25% discount on any sale that includes multiple listings of mine being purchased in one transaction (because it saves me shipping cost). I've never received negative feedback in over 4000 transactions, but I've also given refunds more often than I probably should have - like when someone has bought a figure in the original package and they tell me that it broke shortly after they opened it (Ok, that's bad luck - but it's not my fault). Otherwise I don't accept returns and clearly state that upfront.
 
shipping for all three. I asked me wife and she said "What? No! Tell him full price or fuck off."

Was at a toy con two weeks back.

Came across some rare niche Underverse figures. You never see those in the wild.

One the guy happens to have that I've been eyeballing on eBay for a long time. And then another that was of interest to me but not the Grail.

The Grail was priced at 900 Canadian. The other was 500.

I whistled and said, damn, I didn't know it was worth that much. The guy says, yeah, I don't think anyone's going to pay that much at the show. I might have to knock it down.

I said so they're both 500?

And he hesitates, but at this point we had been talking about the toy line and some of his other rarities so he knew I knew what I was talking about.

His wife is also at the booth. She wants him to sell everything. Apparently he wanted to do a YouTube channel talking about one 1/6 scale figures and instead he just filled up his closet with unopened figures and never did it.

"For you. I can do 300 for either," he says.

I point to the Grail.

"Yes."

Done.

I pay him.

He says he had the very first figure in the line but someone had already bought it that morning.

I look at the second piece. I ask if he would do the same price. Now he looks pained. You can see the internal struggle.

He's hesitating for way too long.

His wife jumps up and says "Sold. "You're here with the cash. I want it gone."

He looked like he was about to cry. As he bagged the other one up he told me, "Well this is way under what I paid."

Don't I know it.

1400 down to 600. I think I saw a tear. But his wife was happy.

--

Selling a lot of my Black Series and Joes. I don't know if it's because it's Valentine's weekend but it's been dead the past 3 weeks and all of a sudden today everyone has cash in hand and can meet immediately. I'm assuming they're trying to get something for themselves after pulling all the stops on their partner.

Anyway. Rewind a couple Pages. Remember I had the two guys who had been thinking I'm their buddy and just taking their sweet time?

So one of those guys pops up all of a sudden on my new listings. First he's like I see you sold the Star Wars under me.

And maybe it's because I'm just feeling sassy thanks to the Valentine's energy, but I told him, " Oh yeah, once I realized you weren't serious, I just relisted them and they went immediately."

He ignores that and then asks me for my best price, lowest price, on a bunch of the Joes.

And I got to be honest.

"No discounts on any of these, I've already got 30 people and counting competing for them all. It's just a matter of who shows up or transfers me money first."

He hems and haws and then finally decide on some of my rarities. "Sorry, that just went." And it did. I wasn't trying to be a dick, but if you're going to put like 30 minutes between messages and I've got other people ready to roll up right now on break from work, let's go.

And I got to play that game with a bunch of people all morning and afternoon. And I got more and more vindictive with my phrasing.

I'm not your buddy. And if I was a store, you would be holding it or putting it in your cart if you were serious. You cannot leave it on the shelf. Take an hour to decide. And then cop and attitude that somebody else walked in and took initiative.

Anyway. I got to recycle that line about no discounts because three other people tried that.

I can't believe how many of those pandemic era Joe's command crazy pricing in my corner of Toronto. $50 Canadian on loose Retro Baroness? $70 on regular Classified Zartan? Line 'em up, move 'em out.
 
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